When it rains, it pours

This morning I drove to work through a rain shower.  It was actually a beautiful experience.  In the east the sky was just beginning to peek over the horizon casting everything a orange-gold.  The clouds in the western sky were a dark indigo with flashes of lightening here and there.  Some of the storm clouds were tinged a deep purple as the sun rays coming up caught the cloud just right.  I watched the line of orange blending pink into indigo precede west as the marker where night was turning into a new day.  The rain drops on the windshield also acted to blur all of these brilliant colors together.  While I started my day in the rain, it turned into a figurative downpour quickly.
Yesterday I opened my mailbox to a grim letter from the Kansas Board of Healing Arts-- the state organization in charge of licensing physical therapists.  It was informing me that I had been selected for a random audit of my self-reported continuing education hours.  This meant taking the time to comply all the forms and papers, double checking dates, and faxing 18 pages to prove a few times a year I attend seminars related to PT topics.  The rest of my co-workers gave me a hard time that I was getting audited already and I have only practiced a few years. 
My next situation was dealing with several people in the registration department.  Our patients are set up as reoccurring visits rather than one-time visits.  A few days ago one of my patients was set up incorrectly, and in fact she was originally registered under her twin sister's name which caused some confusion.  I tried to put in charges the day before and her account had already been discharged.  We had to jump through the hoops of opening a new account and making sure all the charges were correct-- no charges are showing on my computer but someone somewhere assure me that it is correct even thought I have a blank screen. 
Later I got a phone call while eating lunch that my documentation was being audited by the billing department and the billing charges were not aligning with what I wrote.  As it turns out the problem was that the date was wrong.  I saw then individual at 5:00pm on night so I left it on my desk to do the paperwork the following morning-- I never leave something undone for the next day.  I forgot to turn the date stamp back to the previous day so my documentation was dated the wrong day.  Of course more than 5 days had passed so I was locked out and couldn't make any changes.  This led to a call to the Help Desk to open this file so I could change the date.  I called the Help Desk 3 times over lunch and was told due to the high volume of calls a representative was not available.  I have a hard time believing that everyone and their dog is calling over the lunch hour but I finally got through and explained my situation.  Twenty minutes later our secretary calls me to the front desk because someone in IT wants to speak to me to verify they were opening the right account.  Finally I was able to get in, change the date, and then made three follow up calls to close the account again and to have my work rechecked by the auditor.  At this moment I really wished everything was still on paper because then instead of spending 30 minutes of 7 different phone calls I could simple cross out one date, write a new date, and initial the change-- if only it were that easy. 
By this time I felt like I had a target on my back.  My next phone call was informing me that IT was coming over to replace several computers in the office so I wouldn't be able to work on mine the rest of the afternoon.  Wonderful, just throw the computer out the window for good.  As it turns out they didn't get around to mine and are unsure if it really needs replaced or not but will be back tomorrow to work on it.  Can't wait.  Throughout this day I did somehow manage to see a few patients too.  I do love my job but hopefully tomorrow is the calm after the storm.  Omnia Vincit Amor.